1. Strategy Call Booking (₹9)
The ₹9 registration fee for the 1-on-1 strategy call is non-refundable. This fee is charged to ensure serious participation and covers administrative costs.
If you are unable to attend your scheduled call, you may reschedule once by contacting us at least 24 hours before your appointment. No-shows without prior notice will result in forfeiture of the booking fee.
2. Coaching Programs & Courses
For paid coaching programs, workshops, and courses, the following refund policy applies:
- Within 7 days of purchase: Full refund available if you have not accessed more than 25% of the program content or attended any live sessions.
- After 7 days or once 25% content is accessed: No refunds will be issued.
- Live program cancellations by us: If we cancel a live program, you will receive a full refund or the option to transfer your enrollment to a future batch.
3. Cancellation by Participant
You may cancel your enrollment in a coaching program by submitting a written request to our contact email. Refunds, if applicable, will be processed within 7–10 business days to the original payment method.
For subscription-based programs, you may cancel future billing at any time. Cancellation will take effect at the end of the current billing period. No partial refunds for the current period.
4. No-Show Policy
If you fail to attend a scheduled 1-on-1 call or session without prior notice (at least 24 hours in advance), your session will be considered a no-show. No-shows will not be rescheduled or refunded.
5. Refund Processing
Approved refunds will be processed to the original payment method used during purchase. Depending on your bank or payment provider, it may take 7–14 business days for the refund to reflect in your account.
Refunds will not include any payment gateway or processing fees that were deducted at the time of the original transaction, where applicable by the payment provider.
6. Exceptions
We understand that exceptional circumstances may arise. If you believe your situation warrants special consideration, please contact us with full details. We review exception requests on a case-by-case basis.
7. Contact for Refunds
To request a refund or discuss cancellation, please contact us:
Please include your full name, email used for booking, date of purchase, and reason for refund in your request.